Terms of use

Last updated 19 October 2026

These terms cover booking a video review through Bradán Coach, and coaches using Bradán Coach to sell reviews. Please read them before you book.

Who does what

Bradán Coach is an online platform run by Razorbill Technology, a business based in Ireland. Independent coaches use it to sell video reviews on their own websites.

• The coach is the seller. When you book a review, your contract for the review is with the coach named on the booking page. The coach sets the price, watches your clip and writes the feedback, and is responsible for it.
• Bradán Coach is the platform. We provide the booking page, take the payment on the coach's behalf, store your clip, deliver the feedback and run the refund rules on this site.
• Payments are processed by Stripe. We never see or store your full card number.

Booking a review

You must be 18 or over

Reviews are for adults only. By booking you confirm you're 18 or over.

Price and payment

The price is shown in euro on the booking page before you pay and is the full amount you'll be charged. If the coach is registered for VAT, the price includes it. You pay through Stripe when you book.

Your clip

• After paying you get a private link to upload your clip. Keep the email with that link: it's also where your feedback appears.
• Each review has a maximum clip length, shown on the booking page. Clips more than 10% over it are deleted and we'll ask you to upload a shorter one.
• Only upload clips you have the right to share. If other people can be identified in it, make sure they're happy to be included. Don't upload clips that show children.
• Your clip is private. Only you (with your link), your coach and Bradán Coach can watch it. It's deleted 12 months after your feedback is sent, or sooner if you ask.

The review

The coach aims to send feedback within the turnaround time shown on the booking page, counted from when your clip finishes uploading. The feedback is coaching advice based on a short clip. It isn't a safety assessment or a qualification, and you're responsible for your own safety on the water. Only try new skills within your ability and in suitable conditions.

Cancelling and refunds

The full rules are on the refunds page. In short:

• If your coach doesn't send feedback within 14 days of your upload, you're refunded in full automatically.
• If you pay but never upload a clip, you're refunded in full automatically after 30 days.
• As a consumer in the EU you normally have 14 days to cancel a service. When you book, you ask for the review to start straight away and agree that you lose this right once the feedback is delivered. Until then you can cancel and get a full refund.

These rules don't affect your statutory rights as a consumer under Irish and EU law.

Messages

You and your coach can message each other on the review page. Keep messages polite and about the review. Messages are kept with the booking so there's a record if something goes wrong.

For coaches

• You sell your reviews to paddlers in your own name and are responsible for your feedback, your prices and any VAT or income tax on what you earn.
• New coaches get a 30-day free trial. After that you need a plan to keep taking bookings: Solo €19.00 a month plus 5% of each review, Pro €39.00 a month plus 3% of each review, Club €79.00 a month plus 2% of each review. The card processing fee on each paddler's payment (Stripe's standard EEA rate) is added to our fee.
• Payouts go to your Stripe account, which is covered by the Stripe Connected Account Agreement. We can't pay you until Stripe has verified you.
• Unreviewed clips are refunded automatically 14 days after upload. You can also refund a booking yourself at any time before you send the feedback.
• Under the EU rules for digital platforms (DAC7), we must collect details about coaches who sell through Bradán Coach and report their earnings each year to the Revenue Commissioners, who may share them with tax authorities in other EU countries.
• If a paddler disputes a payment with their bank, we'll tell you and may ask you for information to answer it.
• We may pause your account if you break these terms, receive repeated complaints or disputes, or if Stripe stops supporting your account.

Using Bradán Coach

Don't use Bradán Coach to break the law, upload anything harmful, offensive or that infringes someone else's rights, or try to get around payments, rate limits or security. We may remove content or close access that does.

Our responsibility

We work hard to keep Bradán Coach running, but we can't promise it will always be available or free of errors. We aren't responsible for the content of a coach's feedback, and we aren't liable for losses we couldn't reasonably have foreseen. Apart from that, our total liability to you for a booking is limited to the amount you paid for it. Nothing in these terms limits liability that can't be limited by law, including for death or personal injury caused by negligence, fraud, or your rights as a consumer.

Changes and law

We may update these terms. The version you agreed to when you booked applies to that booking. These terms are governed by Irish law and the Irish courts have jurisdiction, but if you live elsewhere in the EU you keep the protection of the consumer laws of your own country and can bring a claim there.

Contact

Bradán Coach is run by Razorbill Technology in Ireland. Email us at hello@bradancoach.com.